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When receive customers' complaint, collecting complete information and advising relevant sections to deal with.
Check "Record of Quailty" which made during production process. Inspecting retained samples to understand the situatuin of customer's complaint, then reporting inspection result to general manager.
Discuss with related department for improving the quality and offering reasonable compensation.
Reporting our resolution to customer and getting customer's approval.
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Sample requirement from customer
Preparing samples
When sample available, sending to customer
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We are a factory , Over 30 years of experience in global sell of highly - quality screws fasteners
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75 days -120 days
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TT 30% down payment, 70% before shipment
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yes
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Our MOQ is 100,000pcs
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Yes, of course