FAQ

When receive customers' complaint, collecting complete information and advising relevant sections to deal with.

Check "Record of Quailty" which made during production process. Inspecting retained samples to understand the situatuin of customer's complaint, then reporting inspection result to general manager.

Discuss with related department for improving the quality and offering reasonable compensation.

Reporting our resolution to customer and getting customer's approval.

Sample requirement from customer

Preparing samples

When sample available, sending to customer

We are a factory , Over 30 years of experience in global sell of highly - quality screws fasteners

75 days -120 days

TT 30% down payment, 70% before shipment

yes

Our MOQ is 100,000pcs

Yes, of course